
When You Buy a New Washing Machine: Do They Remove the Old One?
Most major appliance retailers do offer old washing machine removal when you purchase a new washing machine, but it’s typically an optional paid service rather than automatic. The removal usually happens on the same day as delivery and installation, making it convenient to have your old appliance disconnected and removed while your new one is being installed.
Installation services commonly include removing transit bolts, connecting the drain hose to your waste pipe, and ensuring proper electrical connections. When you add installation packages to your purchase, you can often arrange for old appliance removal at the same time.
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Why Choose Professional Old Washing Machine Removal
Professional washing machine removal offers significant advantages when you’re installing a new appliance:
Convenience: No need to arrange separate disposal or wait for council collection while your delivery team handles everything in one visit
Environmental Responsibility: Your old appliances are properly recycled rather than ending up in landfill, with most washing machines having their metal components reclaimed
Safety: Heavy lifting handled by experienced installers who protect your house from damage and prevent personal injury
Time-Saving: Same-day service eliminates multiple appointments and gets your new location ready immediately
Space Clearing: Immediate removal creates the necessary space for proper installation of your new washing machine
Compliance: Ensures proper disposal according to WEEE regulations and environmental standards
Professional installation teams have the right tools and experience to disconnect plumbing connections safely and inspect the installation space for your new appliance.
Washing Machine Removal Policies by Retailer Type
Major Chain Retailers
Large appliance stores typically offer comprehensive installation services that include old appliance removal. Most washing machines can be collected when you purchase a new one, with fees ranging from £15-£30. The delivery team will disconnect your old machine, ensuring water pipes and electrical connections are properly isolated before removal.
Installation packages often include removing packaging, connecting hoses to your existing plumbing, and testing the new appliance. Many retailers add installation options at checkout, making it easy to arrange complete service.
Online Appliance Specialists
Online retailers usually partner with local installers who can handle both installation and removal. When purchasing washing machines online, you’ll typically receive more help with scheduling and can often track your delivery team’s arrival. These services include disconnecting your old appliance, installing the new one with proper connections to water supply and waste pipes, and ensuring everything is working correctly.
The Washing Machine Removal Process
Step 1: Booking Removal Service
When purchasing your new washing machine, add installation and removal services at checkout. You’ll need to provide details about your old appliance, including its location in the house and any special access requirements. The store will arrange for qualified installers to handle both the installation of your new appliance and removal of the old one.
Step 2: Delivery Day Preparation
Before the delivery team arrives, ensure clear access to your washing machine location. Most installers will disconnect your old machine, but you should turn off the water supply and power. Clear the space around both the old and new location, and have any manual or installation faq materials ready if needed.
The installers will inspect the installation space and measure connections to ensure your new washing machine will fit properly.
Step 3: Professional Removal and Installation
The delivery team will carefully disconnect your old appliance from water pipes, drain hose, and electrical connections. They’ll protect your house during removal and installation, using proper tools to avoid damage to walls, doors, or flooring.
Installation of your new washing machine includes removing packaging and transit bolts, connecting hoses to existing plumbing, leveling with a spirit level, and testing all connections. The installers will check for leaks, ensure proper drainage to the waste pipe, and test the machine’s operation.
Step 4: Recycling and Documentation
Your old appliance will be transported for proper recycling, with most washing machines having their metal components reclaimed. Reputable services provide documentation showing your old appliance was recycled responsibly. The installation is completed with a final test to ensure everything is working correctly.
Washing Machine Removal with Joyces Experts
Upgrading your washing machine should be simple and stress-free. At Joyces Experts, we don’t just deliver your new appliance — we also offer a removal and recycling service so you don’t have to worry about disposing of your old machine.
How Joyces’ Removal Service Works
When you buy a new washing machine from Joyces, you can add our old appliance removal service. For a €40 fee per freestanding appliance, our trained delivery team will:
Safely disconnect your old washing machine from plumbing and electrics.
Remove it from your home on delivery day.
Ensure it is recycled responsibly, in line with Irish environmental regulations.
This all-in-one service saves you time, effort, and the hassle of finding a way to transport your old machine to a recycling centre.
Why Choose Joyces for Appliance Removal?
Convenience – Removal happens during delivery of your new machine, so there’s no need to book another service.
Safety First – Our installers are experienced in handling plumbing and electrical disconnections.
Responsible Recycling – Old appliances are processed in compliance with WEEE (Waste Electrical and Electronic Equipment) regulations.
All-in-One Service – Pair delivery, installation, and removal for the smoothest upgrade experience.
Complete Installation and Removal Service with Joyces
At Joyces Experts, we make upgrading your washing machine simple. Our trained delivery team handles everything from disconnecting your old appliance to installing and testing your new one. We ensure proper connections to the water supply, waste pipes, and electrical systems, giving you confidence that your new machine is ready to use straight away.
Frequently Asked Questions
What if my retailer doesn’t offer removal service?
If your chosen store doesn’t provide removal, you have several alternatives. Contact your local council for appliance collection services, arrange pickup with scrap dealers who often collect for free, or consider donating working machines to charity. Some independent installers offer removal services even if you didn’t purchase through them.
Do I need to be present for old washing machine removal?
Yes, someone must be present when the delivery team arrives. They need access to disconnect the old appliance safely and confirm the installation space is ready for your new washing machine. If you can’t be present, most retailers allow rescheduling, though this may delay your installation.
Can they remove my old machine if it’s broken or damaged?
Most removal services accept non-working washing machines, as they’re typically recycled for their metal content regardless of condition. However, severely damaged appliances or those with hazardous materials may require special handling. Check with your retailer if your old appliance has any unusual damage or modifications.