Delivery and Returns Policy

Welcome to our delivery information page! We understand that getting your purchase in a timely and hassle-free manner is important to you, which is why we have detailed our delivery process for small, medium, and large products below.

Small to Medium Appliances

  • For small to medium-sized products we offer a fast and efficient delivery service. Your order will be processed within 24-48 hours of payment and will be dispatched via our own delivery team or our trusted courier partners. Delivery typically takes 1-3 working days, depending on your location. 
  •  You will be notified by our friendly delivery partners to advise of delivery via text or phone call.

Large Appliances

  • For larger products, delivery times may vary depending on your location. We will work with you to arrange a convenient time for delivery and our team will deliver the product to your door. 
  • Delivery times for large products typically range from 1-7 working days, depending on your location. However, our team will keep you updated and provide you with an estimated delivery date once your order is confirmed. For counties Wexford, Waterford, Carlow, Kilkenny, Wicklow and Dublin we typically deliver within 1-3 working days. All remaining counties are typically 3-7 working days.
  • Please advise us if there are any difficulties that may arise when our delivery team is on site. We kindly ask you to ensure access to the area is clear, you may need to measure doors, lane ways & low ceilings and check for stairs/steps up to home. Please feel free to get in touch with us regarding box dimensions etc. 
  • Please note that while we strive to deliver your order as quickly as possible, delivery times may be affected by factors outside our control such as holiday periods, severe weather conditions or unforeseen circumstances. In such cases, we will keep you informed and work with you to ensure a smooth and hassle-free delivery experience
  • Sustainability is important to us… We will happily take away your old appliance for WEEE Recycling free of charge, provided it is disconnected, cleaned & ready to be taken away. This must be a like for like swap. 
  • We will hold your delivery until requested if not required immediately.

Delivery Fees

  • Small to Medium Size Products range from €5.99 – €10.00
  • Large Appliances €29.95
  • Range cookers & American Fridge Freezers €50.00 - €85.00

We are always happy to help! If you have any specific needs around your delivery please let us know, we will be happy to help.

Delivery fees are dependent on the size of the item that is chosen for delivery and are standard throughout the Republic of Ireland.

If you have any questions about our delivery process or would like to discuss your delivery options further, please feel free to contact us on 053 9170500 or email or contact us.

Click & Collect

We offer a click & collect service by on which you can order your goods online and come into store to collect them. Please click Here for more information.


Should you require your large appliance to be installed we offer that too! Please click Here for more information.


  1. When you purchase goods online, you have a statutory right to return those goods unopened up to 14 days after receiving your order.  You must email us to telling us that you wish to return your order.  We will refund the purchase price excluding delivery costs.
  1. Goods returned are returned at your risk and cost.  They must be returned unopened, securely wrapped and including our delivery document.